We are back

We are Back!

We are delighted that we will be reopening in line with guidelines on Wednesday 2nd December! The team are busy getting everything ready to welcome you back and we’re gearing up for lots of festive fun in the lead up to Christmas. We wanted to share more about our commitment to delivering a Covid secure venue for families to come and spend quality time together and answer some of the questions that you might have ahead of your visit to 360 Play Town. 

Halloween Vouchers: 

If you attended our Halloween Spooktacular event then you will have been given a voucher to join us for a free visit during November. Unfortunately we had to close our doors during the most recent Lockdown and so we will be accepting these for a visit in December instead. We are unable to book you in online with these vouchers so admission will be dependent on capacity when you arrive at the centre. If you have additional family members in your party they will need to book tickets online before your visit.

Pass holders:

Additional time will be added on to your peak, off-peak and quarterly passes to make up for the period of closure. You can visit without booking during weekdays in term time but for weekends and school holidays we would advise you to book online via the request for on the Redditch centre page. 

Covid safe measures:

As a Covid secure venue we are constantly reviewing the latest government advice and adjusting our protocols to make sure your visit to us as safe as possible and you can rest assured that a lot of hard work has gone on behind the scenes to make sure your visit with us is as safe and fun as possible. We appreciate your cooperation in helping keep our staff and customers safe by wearing face coverings, utilising the hand sanitising stations

inside our stores. It is mandatory for all guests over 11 to wear face coverings during their visit when in and around the centre unless you are medically exempt. We will continue temperature checking all guests and staff on arrival and maintaining strict capacity levels for our sessions.  

Visiting from a tier 3 area:

The government guidelines state that if you are in a tier 3 area you shouldn’t travel to other lower tier places within the UK unless absolutely necessary and to support the national effort to reduce infections if you live in a Tier 3 area we recommend not booking tickets at this time. We are only following the guidelines and mitigating the risk to other customers. 


Unfortunately we are not able to host parties at this time. We appreciate that it is disappointing for children to not be able to celebrate and that you may wish to meet with friends and family. At the moment the tier 2 regulations state that you cannot socialise with other households indoors so we would like to politely request that you only attend a session as your household bubble and do not bring others along with you. 

Session times:

You will need to book online before visiting us at 360. You can book sessions online for the following time slots.

9.30am – 11.30am

12.30pm – 2.30pm

3.00pm – 5.30pm

If capacity allows then you are welcome to stay and play for longer.

Christmas is coming!

We are busy planning some fab-yule-ous Christmas fun for all the family this year and can’t wait to share our festive plans with you soon. Give us a follow on our social media pages to see what’s coming up.

We look forward to seeing you all very soon!